Last updated: 28 June 2024
Restore Home Now (“us”, “we”, or “our”) and restorehomenow.com (“website”) is committed to safeguarding the privacy of its users. This Privacy Policy will explain what information we collect about you, the steps we take to keep this information private and secure, and what we do with this information. By using this website and submitting information, you, on behalf of yourself, your affiliates, subsidiaries, and agents (collectively “you”) acknowledge that you understand the Privacy Policy and agree to be bound by the terms of this policy. YOU SHOULD READ THIS PRIVACY POLICY CAREFULLY BEFORE SUBMITTING ANY INFORMATION. BY SUBMITTING INFORMATION YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS POLICY AND THAT YOU AGREED TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, PLEASE EXIT THIS PAGE WITHOUT ACCESSING OR USING OUR WEB SITE OR ANY OF OUR SERVICES.
Children
Children may not use our service and minors (under the age of 13) should not submit any personal information or attempt to use the website or the services provided by us. In compliance with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), this website does not collect or maintain information from those known to be under the age of 13, and no part of this website is structured to attract anyone under the age of 13. If we become aware that we have collected personal information from anyone under the age of 13 without verification of parental consent, we shall take steps to remove that information from our servers.
What Personal Information We Collect And Why We Collect It
This website may collect personal information about you in three ways:
(1) information you provide to us through entering information into forms on this Web site
- Your Name
- Physical Address
- Email Address
- Telephone Number
- Project Information
(2) automatically generated information when you use our Web site
- This website uses Cookies (electronic identifiers that are transferred automatically to your computer through your browser that allow our servers to save certain information you provide us and store information about you so we can recognize you when you visit our Web site in the future)
- We also gather your Internet Protocol (IP)address (which allows us to understand how you use our site and to enable us to make changes to our site in order to improve your user experience)
- Information regarding your computer and your connection to our site
- Your user history to, through, and away from our site, including your session information, page loading times, page errors and broken links, the length of your visits to specific pages within our site, and other information related to your experience on our site.
(3) third party information
- We also collect information about you from third parties, such as updated contact information, and search terms and search result information from your web searches.
- All of the information we obtain about you is stored securely on our servers, and we use it only to evaluate your situation, to allow contractors to evaluate your case and provide contractor services to you, and to provide ongoing communications to you in furtherance of these contractor services.
- We, or various sponsoring and/or non-sponsoring contractors, may also contact you from time to time regarding services which we believe may be of interest to you.
- If you would like to opt out of these additional communications, make a written request to the contact information in this Privacy Policy.
- We do not sell or share your personal information with anyone other than our own internal personnel and the unaffiliated sponsoring and non-sponsoring contractors, and certain authorized third parties. As part of this process, those third parties agree to keep your information confidential and agree not to share it with any third party without your permission.
- We disclose personally identifiable individual information and the other information you provide us to unaffiliated sponsoring and non-sponsoring contractors in order for them to contact you and to determine whether to handle your project. As part of this process, those contractors agrees to keep your information confidential and agree not to share it with any third party without your express permission.
- We do not disclose any personally identifiable information about individual users outside the bounds of this Privacy Policy and our Terms and Conditions, or when we have a good-faith belief that such action is necessary to comply with applicable laws, valid legal process, a court order, a current judicial proceeding, or to protect our rights or property.
- We may also provide aggregate statistical information (such as the city or state you live in) to third parties to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes. We will not, however, disclose any personally identifiable information about to these parties.
Email Marketing
You agree to allow us to use your personal information to contact you with newsletters, marketing, promotional materials, and other information related to our services. You may choose to opt-out of receiving any, or all, of these communications from us by emailing us directly at the email provided below or by unsubscribing.
Payment Processing
We may use third-party services for payment processing. In such cases, we will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS, which helps to ensure the secure handling of payment information.
Safeguarding Your Information
We work hard to protect your information at all times, and in several ways. We store your information on a secure server that only this website owners and its authorized personnel can access through a password. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your information will take place to an unaffiliated sponsoring and/or non-sponsoring contractor or other authorized third parties unless there are adequate controls in place. However, should this information be compromised you agree that you will hold harmless this website owner. You also agree to hold the website owner harmless for any information provided to a third party (including any sponsoring or non-sponsoring contractors) that becomes compromised or for any violation of a third party’s use of any information we collect and/or provide.
We may use third-party service providers to provide better improvement of our service.
Data Retention Policy
We will retain your personal information for only as long as necessary to carry out the purposes set out in this Privacy Policy. We may also retain usage data for internal purposes only, including for the purpose of strengthening security or improving the functionality of our website and services. If you share your contact information with us, we are obligated to retain a copy of this information for a period of no less than five years and we will retain and use your personal information to the extent necessary to comply with any and all of our legal obligations. If you wish to stop or remove your contact details registered with us, you can make a request to the contact information specified in this Privacy Policy.
Google Ads Remarketing
This website uses the Google Ads remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. For more information about Google’s use and collection policies and practices, please review their Privacy Policy, located at https://policies.google.com/privacy
Links
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
California Privacy Rights
If you are a resident of California, in addition to the rights set forth in this Privacy Policy, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. Personal information does not include publicly available information from government records, deidentified or aggregated consumer information, or other information excluded from the CCPA’s scope. California law gives you the right to send us a request at a designated address to receive the following information: the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; the names and addresses of the third parties that received that information; and if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed. We may provide this information in a standardized format that is not specific to you. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through our contact information in this Privacy Policy. Please also be aware that not all information sharing is covered by the California requirements and only information on covered sharing will be included in our response.
GDPR Rights
If you are a resident of the EU, in addition to the rights set forth in this Privacy Policy, you have the right to the following:
- You can access, update or request deletion of your personal Information directly within your account settings. If you are unable to perform these actions, you may also contact us at the email provided below to request the performance of such actions. You may also request a copy of the personal information collect about you.
- You have the right to request that we correct any incomplete or inaccurate information we collect about you.
- You have the right to object to our processing of personal Information for direct marketing purposes.
- Request the transfer of your personal information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided to perform a contract with you.
- You have the right to withdraw your consent of our use of your personal Information. We may not be able to provide you with certain services if such consent is withdrawn.
TrustedForm Script
We use Active Prospect’s Trusted Form Script to independently document users’ consent to be contacted. The Trusted Form Script is embedded on our website and collects the following information when you interact with the page(s) where the script is present: page URL, mouse movements andclicks, contact information inputted by the user, a snapshot of the page, including IP address of the user’s computer, time on the page, date and time that the Trusted Form Script was loaded, as well as the date and time of the various user interactions with the page, and HTTP headers from the user’s browser. For more information about Active Prospect’s data use and collection policies and practices, please review the Active Prospect Privacy Policy, located at http://activeprospect.com/privacy-policy/.
Contacting Us
If you have any questions or concerns regarding this policy, you should contact us at our email address: hello@kodiakleads.com. You may at any time review and update the personal information we have about you in order to ensure its accuracy by written notice at the address above.
Updates To Privacy Statement
We reserve the right to make changes and updates to this privacy policy without notice. Such changes shall become effective as of the date listed at the top of this Privacy Policy.